Turn repeated customer questions into useful website answers
Use real customer questions to improve one service page: write clear answers, put them in the right place and check the next step.
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How to write clear page titles and search descriptions
Give each service page a clear title and useful search description, then check what your website actually publishes. A practical guide for small businesses.
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How to find and fix broken links on your small-business website
Find broken website links, choose the right repair and check that customers can reach the pages and downloads they need.
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Can customers use your website without a mouse? A simple keyboard check
Check your website with a keyboard: follow links, spot visible focus, test menus and record problems along a real customer journey.
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How to prepare photos for your small-business website
Choose, crop and compress website photos, add useful alt text, and check the finished page with this practical small-business workflow.
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Are your opening hours and visit details clear on your website?
Check opening hours, directions and appointment details across your website so customers know when to contact you and how to visit.
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Clear headings and links: a practical edit for your service page
Help readers find their way through your service page. Review its headings, check their structure and replace vague link labels with useful words.
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Could you restore your website? A practical WordPress backup check
Check what your WordPress backup includes, when it last ran and who could restore it, with five practical steps for small businesses.
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A practical mobile homepage check for small businesses
Use your phone to check your homepage copy, buttons, menu and images, then fix the obstacles that stop visitors taking the next step.
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How to test your website contact form from start to finish
Check that your website enquiry form works from the first field to the reply, with a simple test you can repeat.
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