Do expandable website sections help your customers?
Check whether your website accordion sections help customers find answers. Review essential details, clear headings, phone use and keyboard controls.
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Tag: Small Business
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Does your website need breadcrumb navigation? A practical check
Help customers see where a page belongs. Check your website breadcrumb labels, links, mobile layout and accessibility with this practical guide.
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Make your website forms easier to fill in with autofill
Help customers enter names, email addresses and postcodes with less repeated typing. Check autofill, clear labels and manual corrections on your website forms.
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Does your website tell customers what happens after they click Send?
Check your website confirmation message: explain what succeeded, what happens next and how customers can follow up.
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Can customers find useful results with your website search?
Test your website search with five customer phrases. Check useful results, clear controls and what happens when nothing matches.
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Can customers read your website tables on a phone?
Check your website tables on a phone: use clear labels, proper headers and a layout that keeps every value understandable.
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How to write useful alt text for your website images
Check what each image does, write useful alt text and avoid unnecessary descriptions. A practical guide for small-business websites.
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Do your website form errors help customers put things right?
Check your form error messages, give customers a clear next step and test that they can correct an entry without starting again.
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Are old offers still live on your website? A content tidy-up
Find expired offers and outdated seasonal pages, choose what to update or remove, and set a clear review date for future content.
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Can customers follow your website videos without sound?
Check video captions for accuracy, add a useful transcript and test the player on your website before customers need it.
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Can customers read your website text? Contrast and zoom checks
Check text contrast and try your website at 200% zoom. A practical way to spot faint labels, clipped words and buttons that become hard to use.
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Does your website menu help customers find the right page?
Check your website menu labels, page groups and mobile navigation with three realistic customer tasks. A practical guide for small businesses.
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