Do expandable website sections help your customers?
Check whether your website accordion sections help customers find answers. Review essential details, clear headings, phone use and keyboard controls.
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Tag: accessibility
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Does your website need breadcrumb navigation? A practical check
Help customers see where a page belongs. Check your website breadcrumb labels, links, mobile layout and accessibility with this practical guide.
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Make your website forms easier to fill in with autofill
Help customers enter names, email addresses and postcodes with less repeated typing. Check autofill, clear labels and manual corrections on your website forms.
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Should your website links open in a new tab?
Check when your website links open new tabs, give customers clear warnings and test the journey on a phone and with a keyboard.
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Do your website email links work for every customer?
Check your website email links, confirm the recipient and give customers a useful fallback when their email app does not open.
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Can customers call you from your website? Check your telephone links
Check your website telephone links, visible numbers, call destinations and opening hours so customers know how to reach the right person.
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Can customers pause and use your homepage slideshow?
Check your homepage slideshow for readable slides, clear pause controls and a useful customer journey on phones and keyboards.
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Can customers find useful results with your website search?
Test your website search with five customer phrases. Check useful results, clear controls and what happens when nothing matches.
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Can customers read your website tables on a phone?
Check your website tables on a phone: use clear labels, proper headers and a layout that keeps every value understandable.
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How to write useful alt text for your website images
Check what each image does, write useful alt text and avoid unnecessary descriptions. A practical guide for small-business websites.
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Do your website form errors help customers put things right?
Check your form error messages, give customers a clear next step and test that they can correct an entry without starting again.
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Can customers follow your website videos without sound?
Check video captions for accuracy, add a useful transcript and test the player on your website before customers need it.
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